STAY SCAPE · QUESTIONS, ANSWERED

Frequently Asked Questions

Everything you need to know before your Kolukkumalai adventure.

What's included in the price?
Everything. Your booking includes accommodation, all meals (evening snacks, dinner, breakfast, and lunch), a campfire evening with DJ music, and the sunrise jeep safari to Kolukkumalai peak at 8,530 ft. No hidden charges.
How do I get to the campsite?
We're in Suryanelli, about 25 km from Munnar town. From Munnar Junction: shared jeep (₹100) or bus (₹38) + auto (₹40). If driving, parking is available at the base. We send Google Maps pin and directions after booking.
What should I bring?
Warm clothes (it gets cold at 8,530 ft, especially during the 4 AM safari), comfortable shoes, a torch/flashlight, and personal medications. We provide tents, bedding, blankets, and all meals.
Is it safe? Can families and couples visit?
Absolutely. We host families with children, couples, and solo travellers every week. The campsite is staffed 24/7. Over 280 guests have rated us 4.9 out of 5 stars on Google.
What's the sunrise jeep safari like?
You wake up around 3:30-4:00 AM and ride in an open-top jeep through tea plantations up to Kolukkumalai peak — the world's highest organic tea plantation at 8,530 ft. Watch the sunrise above the clouds. The whole experience takes about 3 hours.
What's your cancellation policy?
Full refund if cancelled 3+ days before check-in. 50% refund between 24 hours and 3 days. No refund under 24 hours. Rescheduling is free up to 24 hours before check-in.
What's the best time to visit?
October to May is peak season with the clearest skies for sunrise. June to September is monsoon — lush green landscape but clouds may block the sunrise. Weekdays are less crowded.
Do you accommodate children? What's the pricing?
Yes, children are welcome. Kids under 10 stay free. Contact us on WhatsApp for specific pricing by age group and accommodation.

Still have questions?

We're happy to help. Reach out on WhatsApp and we'll reply within minutes.

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